We must implement dramatic change to continue to unwind the years of outdated bureaucratic policies and processes. These dramatic changes must be done at a pace, and with a tenacity that is rarely seen, and rarely necessary, in government or private industry. To overcome the significant consequences of the past, the Delivering for America plan sets forth the dramatic changes required to every aspect of our Postal environment.

This period of contagion existed for almost fifteen years, with no cure being offered, wreaking dire consequences upon the nations cherished institution. These misguided or self-interested efforts intimidated and confused Postal management and restricted the organization's ability to make the required changes necessary for long term survival. This creates a dynamic that must be recognized and reckoned with.įor a significant time prior to my arrival, the Postal Service, and the men and women who work here, had endured a struggle to serve in a 'Postal environment' that would not allow it to be successful.ĭuring a period of significant change in our nation, the Postal Service encountered damaging legislation, regulation, rules and political activism that defied logic and inflicted damage.

However, over the past 15 years, these terms, rules and conditions have grown increasingly in conflict with our ability to perform our mission. We have served under the terms, rules and conditions, established by Congress, our regulator, and the Postal Service itself. And for decades we have sought to deliver on our service mission to all stakeholders throughout all the land! …and our critics, which includes, and should include, all the above.Īs you can see, the size of our constituency is large, and their interests obviously varied.

election boards, state governments, and local communities.The leadership of the United States Postal Service, including our Board of Governors, has a goal to improve our service to, and relationship with, every stakeholder: Our objectives have been comprehensive, they have been broad, and they have been deep! We have focused not just on delivering the mail tomorrow, but also rescuing the Postal Service from an ongoing and severe crisis and transforming it into a vibrant organization for the future! Over the next couple of days, we hope to provide you with a better understanding of what we have accomplished since releasing the Delivering for America plan, and what we intend to accomplish over the next several years. A serene and relaxing environment for families and businesses to enjoy a comfortable and appealing existence in the southeastern part of our nation. And welcome to my home state of North Carolina! We are in the charming city of Charlotte, centrally located to beautiful countryside, mountains, and beaches. “Thank you everyone, welcome to the National Postal Forum. For additional details, please see the keynote address highlights press release. Below is the organizational strategy transcript of those remarks, with the organizational strategy video available at. Louis DeJoy’s Keynote Address During the 2023 National Postal ForumĬHARLOTTE, NC - Postmaster General and CEO Louis DeJoy gave the keynote address at the 2023 National Postal Forum in Charlotte on May 22, 2023. Organizational Strategy Video/Transcript of Postmaster General Security controls for commercial mailers.

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